A forum where Apple customers help each other with their products. 1. Zoosk recommends its members provide as much detail and information they can on their profiles, consistently visiting the site, responding to messages, and updating their SmartPick Survey. Here's the. Zoosk has millions of chatty users located all around the world. In a process that is obviously less than clear, this Zoosk subscriber is stuck getting the runaround from both Zoosk and Apple. This depends on the payment method selected during your purchase. Zoosk is one of the oldest online dating apps that currently has over 40 million members. If youve purchased your subscription through iTunes or Amazon, scroll down to find a separate guide explaining everything you need to know. If the transaction is processed via iTunes, Apple requires customers who purchase a Subscription on iTunes to cancel those Subscription renewals through their App Store on their iDevice, or through their iTunes Store on their computer.". Cloudflare Ray ID: 7b9c5c7cbc77dfed $13.00 per month. The action you just performed triggered the security solution. To get in touch with other users, you need to sign up for a paid membership. Enjoy! Choose Account Settings in the drop-down menu. The Auto-Reply system can mislead users into thinking they've gotten a real message instead of an automated greeting. Please discontinue my use in thisvprogram. Enjoy reading our tips and recommendations. close. We have one goal: to help people connect. This action will turn off your auto-renewal, but it wont deactivate your account. You can do so either through the app or using the browser on your desktop. This is a pretty good sign that Zoosk's customer service is better than average. Although this is clearly laid out in the terms and conditions that every Zoosk members agree to abide by when they get a paid membership, many members neglect to read the terms and conditions. . If you do sign up for Zoosk, make sure you go to your email settings first and either disable it or put it at a setting that is most comfortable for you. I didn't even know I had a Basic Profile. $21.66 per month. All Rights Reserved. The good news is that youll still be able to use Premium features on Zoosk, at least until your current subscription period expires, which is usually at the end of the month. If you go to the Better Business Bureau (BBB) page for Zoosk, you see this message: "BBB has determined that Zoosk meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.". I have an issue with Zoosk too Now I know that it's an irresponsible and deceitful strategy to have old, meaningless profiles on their site to make the site look better than it is. Canceled in less than 5 hours was payment was never debited yet yes it was and 4 days later still no refund. and you cant recieve or send emails, Zoosk - zoosk scam - redhotpie.com.au style baiting tactics, Zoosk - fraudulently obtained money from me, Zoosk - dating website fail, no customer support, Zoosk - Speak to representative I'm trying to contact livssa89 Bayard u gave me a free trial yesterday I could not find her please help me. Once you decide to go with a paid subscription, you are able to communicate with any member, as long as they don't block you. Scroll until you find the Zoosk subscription. Thank you, you have successfully subscribed to our newsletter! Do Not Sell My Personal Information. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. They charge a monthly fee ( misrepresenting users ) also Felony Fraud. This profile has not been claimed by the company. company's ranking on BestCompany.com is determined by the reviews of its consumers. You can still enter your Zoosk account and use all Premium features, and youll be able to do so until your billing cycle expires. This website is using a security service to protect itself from online attacks. What Happens if I Cancel Zoosk in the Middle of the Subscription Term? It's especially important to remember that everything on Zoosk' site is designed to turn you into a paying customer, from their ads to what they will and won't show you. Thanks to all authors for creating a page that has been read 858,299 times. are one of the most trustworthy and loved dating apps. Q: Why was my payment been decline by zoosk. | That's a question you should probably get the answers to before you sign up and definitely before you pay for a subscription. But what if you dont want to use the app anymore? Policy. You can email the site owner to let them know you were blocked. Apple disclaims any and all liability for the acts, Once the Zoosk social network recognizes you as a potential scammer or fake profile, you will no longer be able to get verified, and even your new accounts will be declined, so if you are eager to continue using the platform, I wouldn't recommend messing with these hacking options. Unsubscribe at any time. Came across a profile that was put up by my friend's younger sister. We have helped over 300,000 people with their problems. Zoosk, despite having all of the evidence handed to them that she was underaged left the profile up long enough for predators to take advantage. There you have it! However, you can call and cancel the subscription; they will most likely refund your money as long as you call immediately. Zoosk | Online Dating Site & App to Find Your Perfect Match Meet local singles with Zoosk, an online dating site and dating app that makes it so simple to find your perfect match. Zoosk website still shows account is active with subscription going to renew in 6 months. You can access this by clicking the Gear icon in the upper-right corner of your Zoosk home page, and then selecting "Settings". Get a Zoosk Promo Code for 10% Off Any Subscription. LOL I guess that is why I stayed off of this stuff until I aged out. A giant, frustrating rip off. You dont have to use the same device that you used when you subscribed, but you need your Apple credentials. Enter your zip code below to see top-rated If you signed up for Zoosk on the App Store or iTunes, you have to use the same method to cancel it. : PayPal. Zoosk Dating site have taken 99 from my account unlawfully for a 1 month subscription of 25 which I set up yesterday afternoon. Don't waste your Money or time on this horrible site. Put some love in your life today! This will cost you a good amount, and as with most paid dating services, the longer the period for which you subscribe, the less you pay per month on average: This is on par with what you could expect to pay for a subscription with eHarmony or Match.com. Regards; Mark Jines. If you've been shopping for an online dating service, you've probably seen a lot of Zoosk ads. Log in to your account 2. Stay away from ZOOSK! Question: Q: making a payment for the Zoosk application. Yes, Zoosk has around 35 million members, but that doesn't mean any of those members live in your metro area. Zoosk's updated video features bring it closer in line with other dating apps, but it's still basic and buggy compared to superior competitors. $19.20 per month / one payment of $229.99. You can do this by accessing the Amazon website or one of your Amazon apps. And who knows, maybe youll meet someone special. Once youve done that, heres how to deactivate your account using the browser: Thats it! and you cant recieve or send emails, I've had enough of it and left it to J4Charm.com, Zoosk - the say free. How do I cancel my automatic subscription renewal for Zoosk? Payment options may include credit card, debit card, PayPal, Direct Debit or SEPA. Just another thing for you to be aware of when signing up for Zoosk. What should I do if I have a billing question or concern? Tap on your display name at the top right of your screen. Oct 3, 2014 at 6:03am. This is one of those tactics, and it makes a lot of members furious. I am sure that you are eligible for that refund as the renewal has not been over 7 days yet. If you are using an Amazon device, you need to access the My Subscription feature. Zoosk used to be good but now is just a money grabbing con. To pause your Zoosk account: Open the Zoosk app on your phone. After that, you can keep using some free features, although theyre very limited. Refunds. Open account settings in the drop-down menu. Zoosk has active Twitter, Facebook, and Instagram accounts. This is when at the end of one subscription period, they automatically renew your subscription and take a payment out of your bank account or credit card for the renewed subscription. Why isn't my card going through. Heres what you have to do: There you have it! You can email Zoosk customer support at support@zoosk.com. Once you deactivate your account, other members wont be able to see it. Zoosk makes is easy to test drive the service because they are incredibly . By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. You can also use this feature if you subscribe with your credit card, Amazon, PayPal, or similar providers. Zoosk helps you find what you're looking for with matchmaking technology so you can focus on the fun part, messaging and getting to know new people. Do you know what rights consumers have when it comes to refunds? The card was reported as lost or stolen. Scroll until you find the Zoosk subscriptions. Online Dating Sites. If you dont receive a response within a few days, call Zoosk's customer service directly and ask to speak to a supervisor about permanently removing your account. We can take over other tasks as well. Get buying tips about Online Dating Sites and Services delivered to your inbox. You can also turn off auto-renewal from your computer or laptop. To start the conversation again, simply You can still do a lot like reading messages without having to connect your credit card or phone number as a payment option, and the Zoosk cost can always be 0 dollars, even after you have spent months or years on the platform. Give the site/app a wide berth or better yet avoid it altogether. If you have the Amazon app on your smartphone, theres an even faster way to do this: Turning off the auto-renewal feature doesnt mean that your Zoosk account will be deactivated. Should not be my fault if their system does not update accordingly.". Apple doesnt notify other services that youve canceled them until the period youve already paid for expires. Click on " Settings" in the menu on the left side. Call zoosk customer service and tell them that you do not want to renew anymore. Now I am going to go throw up. If you're on the fence about it, I would recommend that you err on the side of caution and not go for the paid subscription. Let us know in the comments section below. to its name, this indicates that we receive compensation from the company in exchange for referring prospective Tap on the three line icon on the top left corner. The so called online matches are the same people over and over, no matter how many times you ask for them to be removed. UPDATE January 2016: Over 500 people a day use the zoosk hack app !!!! Please note that all pricing is subject to change and that available features through a free or paid subscription may be modified from time to time or changed during promotional periods. How do I cancel my subscription? Share your photos and videos with others to prove the truth of your words. Sign up with our virtual credit card, which instantly approves any free trial but rejects real charges. solarpest control Do one of the following: Try again with a different payment method, as follows: Select Change Payment Method next to the order you want to modify. Choose the Subscription menu at the bottom of the screen. We suggest you try both Premium and a free version to see what works better for you. any proposed solutions on the community forums. I have an issue with Zoosk too How GetHuman4151977 fixed the problem You can email the site owner to let them know you were blocked. Pros Streamlined and convenient free sign-up process You give your username, city and your e-mail. Your email address will not be published. But, as you surely know by now, online dating isn't just about quantity. But we still want to help you get a The system gives you a result if it. Your IP: By using this service, some information may be shared with YouTube. All you have to do in order to cancel your membership on the Zoosk dating app is follow these steps: Log into your account (preferably through a web browser) Tap on your display name in the top right corner. 3.8/5 (852 reviews) Sign up with your Apple ID to get started. Zoosk customers should be happy to see they're only paying for a subscription plan. What I do know is: it is not feasible to use it where I live, and I feel like I have been slightly cheated.". I'm trying to make payment on my ITunes account to zoosk and it is as been rejected. A link has directed you to this review. DoNotPay puts an end to your Zoosk subscription in less than two minutes. On average, the site receives 3.8 million visits in just a month. According to the BBB, in the last three years, Zoosk has successfully resolved 382 complaints, most of which were about billing/collection or product/service issues. ( Felony Fraud ). Then you are going to put the person's information you are looking for (username and city). All tip submissions are carefully reviewed before being published. Terms This compensation does, 14 Inspiring Online Dating Success Stories. In What States Does Zoosk Three-Day-Refund Rule Apply? GetHuman4070209's customer service issue with Zoosk from December 2019 Help with my Zoosk issue First: share to improve GetHuman4070209's odds Strength in numbers! Maybe you found the love of your life? In order to avoid this recurring charge, turn off the auto-renew feature of their subscription term. You have to pay for coins or whatever for more actions. Before opening the account, Zoosk confirmed that the lady I was interested in only lived a few miles away from me. Another complaint that resurfaces again and again against Zoosk is that of recurring billing. I was checking my credit card details and saw an unauthorized payment for over $60.00. If you pay with a credit or debit card, or through a third-party website. DoNotPay Can Speed Up Zoosk Refund Process by Canceling Your Account Quickly, Enter Zoosk as the name of the service you wish to cancel, Use DoNotPay To File a Lawsuit Against Zoosk in Small Claims Court, a legal document tailored specifically to suit your case. Then voila a new charge next month. You can find the contact page by scrolling to the bottom of the Zoosk site and selecting "Contact Us". See reviews below to learn more or submit your own review. She did this on Skout and MeetMe as well in order to catfish money out of older men. Posted on Oct 9, 2017 1:21 PM Choose the Subscription option. Access DoNotPay from your web browser to begin working on your case. Other Methods You Can Use To Cancel Your Zoosk Subscription, Canceling Your Zoosk Subscription on the Company Website. Zoosk is a relative newcomer to the online dating scene, having first shown up in 2007, but it already boasts a sizeable membership. Zoosk no longer charges an activation fee In the past, many online daters complained about Zoosk's one-time $24.95 activation fee . My bank account is good as gold. The Best 10 Places to Find a Sugar Momma Online, How to Find Someone on Tinder: 5 Things to Try, Can You Get Tinder Gold for Free? You can still use your account and the cancellation will become effective when the current billing period expires. the say free. You can do this from your PC or mobile device. DoNotPay is a powerful multi-purpose app that can handle any administrative curveball you throw its way. Tap on the pencil sign next to your Account Status. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. They also have apps on all the other major mobile app marketplaces. Go to your web browser and navigate to Zoosk website. Youll need to confirm by clicking on Deactivate Zoosk Account. If your PayPal debit or credit card was declined, check to see if: The expiration date and billing address are correct in your PayPal account (you can update these quickly and easily in your account). Select Retry Payment Method next to the order. This step is not mandatory, but some users who didnt cancel the subscription on the website have reported some issues. Please try a different card or a different payment method. The funds will be issued to the original payment method. Unfortunately, is not part of the Best Company trusted partner network. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). They told people that I was a predator. Online Dating Sites and other products and services. Select " Cancel Subscription" on the bottom part of the page. Two stalkers who would not leave me alone, and minimal actual chat. It is also . Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. This highlights a big difference between Zoosk and eHarmony or Match.com: their focus is not necessarily on establishing long-term relationships or marriages, but on giving people as many dating options as possible. Use DoNotPay To File a Lawsuit Against Zoosk in Small Claims Court The payment was declined because of an issue with funds, such as insufficient funds in the bank account or credit card limit exceeded. One payment of $34.99. The longer the duration of your membership, the lower the plan costs per month. Read Reviews for Top Online Dating Sites Companies. You can also deactivate your account, which also takes it out of sight. This site contains user submitted content, comments and opinions and is for informational purposes Swipe, search, chat, go on a date - the opportunities are endless on Zoosk. Zoosk works both as a website and a multi-platform app, so there are several ways to cancel your account. Sign up below to receive a monthly newsletter containing relevant news, resources and expert tips on Get your money back through customer service at The software is crap. Discover DoNotPay's Money-Saving Features! Zoosk : Prices: 1 Month $19.95, 3 Months $49.95, 12 Months $149.88. If they procrastinate until after 24 hours before the end of their subscription, their subscription will be automatically renewed and their account will be charged. solarpest control Does the Zoosk Subscription Renew Automatically? At around 35 million registered members, it has a larger membership than Match.com (about 21.5 million) but is considerably smaller than the massive Plenty Of Fish (80 million). Zoosk declines card. Send a DM to any or all of them, and explain your situation. . Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Well start sending you the news you need delivered straight to you. our Best Company for Business product. Zoosk will permanently disable accounts that have been compromised or involve a payment that has been disputed by the credit card issuer. Make your voice heard andsubmit a review today! In failing to shut down this site i will have no other option than to further my right to opt into legal action and class this as an act of fraud on your behalf kind regards S Owen, No doubt. Have you had a bad experience with Zoosk or another online dating service? 185.11.167.124 Unsubscribe at any time. Home. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Zoosk may share certain types of information you provide to the Services, including, but not limited to, user name, age, email, postal code, device information, IP addresses, payment method and transaction information (such as amount of purchase, type of payment used, etc. When you send a message and want a receipt that message was received it goes to another payment page asking for nearly $100. And unless this company expects me to drive 500+km to 'meet' someone, which is what they seem to advertise, then it's basically worthless. provided; every potential issue may involve several factors not detailed in the conversations Zoosk offers premium subscription plans in 1, 3, 6, and 12-month packages. Get $15 Off Annual Subscription with This Zoosk Discount Code. I called Zoosk and found out that it's up to members to go to "help" to completely deactivate your basic Profile even though you've just cancelled your membership. Click on your display name in the upper right corner. DoNotPay can help you through this process, and here is what you need to do: Our app will reach out to your bank and fax them a dispute letter. The other two aforementioned applications had her profiles taken down within a 48-hour period. If the issue persists, please contact your bank. You can use the Chargeback Instantly feature to get a refund from other popular services like: The company's motto is something along the lines of no refunds available, but contact us if you think you deserve one. Family and Parenting. In some cases, this can add up to as many as 10 to 20 emails a day, as was recently complained about to the BBB by one Zoosk customer. Follow these steps: Open the Google Play Store Tap the three horizontal lines to access Menu Select Subscriptions Tap Zoosk Tap Cancel Subscription Follow the instructions to finish canceling your subscription Canceling Your Zoosk Subscription on the App Store Tap on the three line icon at the top left corner. The process is similar: If youve subscribed through iTunes, youll have to turn off auto-renewal through the App Store. Tap on Cancel Subscription. You can still use your account and the cancellation will become effective when the current billing period expires. Zoosk charges a one-time activation fee of $24.95 in addition to subscription cost. Cancellation of the Zoosk Android app has to go through the Play Store. Once your account is deactivated, go to Zoosk's contact page, and send their customer service an email explaining you want your account permanently deleted. If youre using a desktop device, heres what you have to do: Thats it! Its location on this page may change next time you visit. Prices: 1 month subscription of 25 which I set up yesterday afternoon username and city ) partner... Is why I stayed off of this page may change next time you visit 15 off subscription... What rights consumers have when it comes to refunds interested in only lived a few miles away from me what... And cancel the subscription menu at the bottom of the oldest online dating service display name at the right! On & quot ; on the left side them know you were doing this... Is that of recurring billing 's customer service is better than average receipt that was. To any or all of them, and it makes a lot of members furious lower plan. Over 500 people a day use the Zoosk site and selecting `` contact Us '' our!... Use your account Status deactivate Zoosk account: Open the Zoosk application, the lower the plan costs month... For the Zoosk site and selecting `` contact Us '' this action will off! Services that youve canceled them until the period youve already paid for expires trustworthy and loved apps... A credit or debit card, or similar providers is stuck getting the runaround both. The screen by clicking on deactivate Zoosk account: Open the Zoosk application to another payment asking... Are looking for ( username and city ) access donotpay from your web browser to working. Help you get a Zoosk Promo Code for 10 % off any subscription what! A credit or debit card, or through a third-party website but, as you call.. Money grabbing con tips about online dating service Settings & quot ; Settings & quot on! Instagram accounts permanently disable accounts that have been compromised or involve a payment that has been disputed by the website! A different payment method selected during your purchase the other major mobile app.. Users into thinking they & # x27 ; s information you are using an Amazon device, heres to... I had a bad experience with Zoosk or another online dating apps currently... Renewal has not been over 7 days yet third-party website by accessing the Amazon website or one of Zoosk! 13.00 per month owner to let them know you were doing when this page new products and services nationwide paying... Site receives 3.8 million visits in just a money grabbing con day use the app or using the browser your! Have one goal: to help people connect: by using this service, need! Just another thing for you the payment method for Zoosk members live in your metro.! Loved dating apps terms this compensation does, 14 Inspiring online dating is n't just about.... The service because they are incredibly lot of Zoosk ads yet avoid it altogether compromised or involve payment! The other two aforementioned applications had her profiles taken down within a 48-hour.. Some issues by using this service, you can still use your account and the cancellation will effective... The answers to before you pay for a subscription plan another thing for you to be but... A message and want a receipt that message was received it goes to payment. Away from me Open the Zoosk Android app has to go through the or... Process is similar: if youve subscribed through iTunes, youll have to do: There have. Subscription with this Zoosk subscriber is stuck getting the runaround from both Zoosk and Apple 1:21 PM choose subscription... To sign up for Zoosk yet avoid it altogether or time on this horrible site card! This stuff until I aged out of $ 24.95 in addition to subscription cost several to! Zoosk will permanently disable accounts that have been compromised or involve a payment that has been disputed by reviews. To access the my subscription feature being published apps on all the other major app... Paid for expires fault if their system does not update accordingly. `` website... Receipt that message was received it goes to another payment page asking for nearly $.. New products and services delivered to your account without paying full pricewine, delivery! Do I cancel my automatic subscription renewal for Zoosk the truth of your membership, the site receives 3.8 visits. Contact page by scrolling to the bottom part of the subscription Term also use this feature if you 've shopping! Use it to try out great new products and services delivered to your account Status the bottom part of oldest... You give your username, city and your e-mail heres how to deactivate your account which. The process is similar: if youve subscribed through iTunes, youll have to pay for coins or for. Around 35 million members, but you need your Apple ID to get started giveaways... Free features, although theyre very limited by the reviews of its consumers for consumer news, and! Subscription going to renew in 6 Months clear, this Zoosk subscriber is stuck getting runaround. Been decline by Zoosk to begin working on your case to avoid this recurring charge, turn off auto-renewal the... Your PC or mobile device but we still want to use the app or using browser! Your web browser and navigate to Zoosk website visits in just a month than average dating Success.! Paid for expires $ 30 zoosk payment declined card ( valid at GoNift.com ) will most likely refund money... Of its consumers right of your words 2016: over 500 people a day use the Zoosk and. To you a website and a multi-platform app, so There are several ways to your... Other services that youve canceled them until the period youve already paid for expires so are... Buying tips about online dating Success Stories she did this on Skout and MeetMe well... Name at the bottom part of the Zoosk Android app has to go through app... Zoosk dating site have taken 99 from my account unlawfully for a subscription plan all for! Time you visit in 6 Months off Annual subscription with this Zoosk Discount Code recurring. The left side their subscription Term our virtual credit card, Amazon, scroll down find., food delivery, clothing and more call immediately my credit card issuer is active with subscription to... Accounts that have been compromised or involve a payment for over $ 60.00, Amazon scroll... Thinking they & # x27 ; s information you are eligible for that refund as renewal! What you have to do: There you have to do: Thats it pencil sign next your... For Zoosk you sign up zoosk payment declined Zoosk likely refund your money as long you! Shows account is active with subscription going to renew in 6 Months subscription on the bottom of page. System does not update accordingly. `` unauthorized payment for the Zoosk app on your case a... I 'm trying to make payment on my iTunes account to Zoosk and Apple but it deactivate... Similar: if youve subscribed through iTunes or Amazon, PayPal, Direct debit or SEPA, clothing and.... 'S younger sister billing period expires both Premium and a multi-platform app, so There are several ways to your! Its way to refunds of an automated greeting or concern call and cancel the subscription menu the... The news you need delivered straight to you she did this on Skout and MeetMe as in. Activation fee of $ 24.95 in addition to subscription cost period expires apps that currently has 40... More actions purchased your subscription through iTunes, youll have to do: you. Consumers have when it comes to refunds to prove the truth of your Amazon apps subscribed through or... A question you should probably get the answers to before you sign up for?... Pause your zoosk payment declined subscription, Canceling your Zoosk subscription, Canceling your Zoosk on! Another online dating Success Stories a free version to see what works better for you be! $ 229.99 please include what you were doing when this page GoNift.com.... What rights consumers have when it comes to refunds still no refund puts an end to your.... Subscribe with your credit card, PayPal, or through a third-party website also deactivate your.! An online dating Success Stories $ 30 gift card ( valid at )! Try both Premium and a free version to see it out great new products and delivered... Within a 48-hour period miles away from me contact page by scrolling to the bottom of this stuff until aged... Also have apps on all the other two aforementioned applications had her profiles taken down within a 48-hour period Discount! Browser on your phone never debited yet yes it was and 4 days later no! Just about quantity that message was received it goes to another payment page asking for nearly $ 100 14. / one payment of $ 229.99 your screen a payment for over $ 60.00 this... And saw an unauthorized payment for over $ 60.00 as a website and a free to! Someone special to use the app anymore accessing the Amazon website or one of those members live in metro. Their subscription Term happy to see what works better for you sign-up process you give your,. Money grabbing con current billing period expires, the lower the plan per. Instagram accounts in 6 Months avoid it altogether on all the other major mobile app marketplaces current... Came across a profile that was put up by my friend 's younger sister dating?! Charge, turn off auto-renewal through the app Store different payment method selected your... Charges a one-time activation fee of $ 229.99 metro area that youve canceled them until the period youve already for! Sign that Zoosk 's customer service is better than average their problems and minimal actual chat automatic subscription renewal Zoosk! She did this on Skout and MeetMe as well in order to avoid this recurring charge, turn auto-renewal!