I purchased a sit of E-Board steps for my 19 Ram 1500 Bighorn 5Gen I watched a few YouTube videos on them the instruction problems that they were complaining about I did not experience any problems the installation zero problems as well with instructions this was a very straightforward install. Great product and customer service is unbeatable. In excellent condition with light wear associated with age and use. They determined it must be a bad spring so they refunded my new order and sent the replacement springs with expedited shipping at no cost. (2) Front Stabilizer Bar Links FITS Dodge Ram 1500 4WD 2006-2018 K80894, Detroit Axle - Front Wheel Hub Bearing Assemblies Replacement for 2012-2018 Dodge Ram 1500, Gabriel G57800 ReadyMount Loaded Strut for Select Ram ProMaster Models, East Lake Axle replacement for Front left & right shocks Polaris ATV 7041374 7041755 2201460 1995-2009, Truck Tailgate Assist Shock Damper 43206 Compatible with Ford Ranger 2019-Current, CRUIANAR Shock Absorber Suspension Bare Strut Assembly Front Right Compatible with Cadillac SRX 2010-2016,Saab 9-4X 2011 with EDC 22793800. $599.95. EASY RETURNS. Thanks! Only fits models with 0-2.5" of lift., Sold in pairs. Products with electrical plugs are designed for use in the US. FOLLOW @attachedtoyouu FOLLOW @attachedtoyouu I have The shipping and customer support has been second to none. The customer service is a joke plus they is OnTrac for delivery. Lifting your vehicle is a major modification, so Rough Country has driveshafts specialized designed to accommodate your vehicle's new height. A bit tougher however much better than the worn stock ones. Highly recommended. Guess Ill be ordering this b-day gift from Amazon! Rough Country offers complete body lift kits with great features at a great price. Thanks Rough Country for being there for us off road guys, you rock! Q: retailers will try to hide these fields, so if you don't see the option to add a coupon right Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Our technical advisor will try to make contact with you today. So much for my guaranteed 3 day shipping.canceled my order. I am unable to find on our website where it says made in *****. Subscribe. I ordered a lift kit for my ***************************************************************************************** the wrong spot. ROUGH COUNTRY Returns Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. Amazon has encountered an error. Rough Country is a respected name in off-roading parts, accessories and mods, ranking equally with brands like Pro Comp, Old Man Emu and TeraFlex. deal you've been able to find. If you don't absolutely love it, no hard feelings, just pay return shipping. A Contemporary Design Accented with Country Charm.Exceptional workmanship, the highest grade materials and decades of experience all combine to create this remarkable, highly sought after 7 drawer dresser. I WILL NOT PURCHASE AGAIN. 2023 Trustpilot, Inc. All rights reserved. Rough Country deletes poor reviews and only responds to positive reviews. I recommend you choose one of them, and avoid Rough Country. The 4wd doesn't even get used. Information provided by various external sources. We were very happy with our experience with Rough Country. We are very sorry you have had these issues, I have issued you a complete refund for the purchase. steps: At DealDrop, we always have an eye out for coupon and discount codes. would (there should be a link to the store on the coupon listing page as well). I am only showing a charge of ******. I requested the rubber washers called out and was told they could be ordered by phone. This is a safety issue I have multiple children in my *********** could understand if I was driving crazy but I was literally driving down a dirt road. BBB Business Profiles are subject to change at any time. We use dedicated people and clever technology to safeguard our platform. The lift kit only fits Gas models because the Diesel engine is too heavy for this kit. You may receive a partial or no refund on used, damaged or materially different returns. Depending on your bank the funds could take up to **** days to be reapplied. I do apologize. For the best experience on our site, be sure to turn on Javascript in your browser. Lowest Prices. Some of their products have been great but lift kits and bumpers and customer service or horrible. Gave 3 stars because the spot light still works but the running lights are going out. I called and talked to a rep. 1. keep that sh!t up! Dont not waste your money as they charged $669 for this bumper. I've never had issues with RC, previously I would have given 4.5 stars only thing lacking in my opinion I would have said would be their shocks. The following week I noticed condensation in one of the light panels. Its brand new, never used. Receive 10% Off Your Purchase With Coupon Code. Your question might be answered by sellers, manufacturers, or customers who bought this product. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. See the latest status of your online orders in one place. On top of that there wasn't an apology or sorry you are going to have to shell out another almost 300 bucks. If this email is not sufficient, please advise what you would like me to do. We do accept returns on this item. These high performance reservoir shocks offer an elite ride-quality in every situation you face, with an 8 Stage adjustable damping system that lets you perfectly dial-in your ride for whatever lies ahead. . International Association of Better Business Bureaus. Our warranty and return policy is very clear and we do not pay for install or uninstall of any products. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. coupons and promo codes sent to your inbox. The last email response was back in May 2021. Fantastic customer service. The 2.5 " lift kit that I bought for my **** cj5 does not fit correctly as advertised. It goes against our guidelines to offer incentives for reviews. Verification can help ensure real people write reviews about real companies. I purchased my truck with a rough country lift kit attached. Rough Country The best adventures are often found far from the smooth sailing of a paved road, hidden among rough terrain and trails that are barely recognizable. Rough Country will not reimburse the cost of installing / uninstalling a product from your vehicle. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. If a system is installed w/o knowledge and expertise it may impact the integrity/operating safety.". We are sorry. These kits will lift your vehicle to allow for larger diameter tires and more ground clearance. What are the required documents a customer must submit to return a product? I have 2 vehicles I had lift kits put on. In the Vehicles & Transportation category. And things were at my door faster than Amazon can deliver. Rough Country will accept returns for up to 90 days from the date of purchase. From the Rough Country list of codes on the Rough Country page, click Women's Reversible Fleece Pants (Plus Size) 1 Color. Once you've set up your US or UK shipping address and clicked through a cash-back website, you're ready to make your Rough Country Suspension purchase. Applied curved glass handles. Dimensions: 18.5"H | 5"W . But I'll tell you what, these guys have the greatest customer service I have ever experienced. 888-452-2548 Call Toll Free. Experience the thrill and ease of tailoring your Truck or Jeep with our Guaranteed Lowest Prices on all Rough Country Shock Absorbers products at 4WP. A suspension "kit" typically includes blocks or add-a-leafs for the rear lift, while a suspension "system" will include new rear leaf springs (full pack - not an add-a-leaf). We also ensure all reviews are published without moderation. Rough Country Retractable Bed Cover (19-23 Silverado 1500 w/ 5.80-Foot Short Box) $ 999.95 Open box from $ 349.98 (72) Rough Country Forged Upper Control Arms for 2.50 to 3.50 or 7-Inch Lift; Bare Aluminum (07-16 Silverado 1500 w/ Stock Cast Aluminum or Stock Cast Steel Control Arms) $ 299.95 (142) Rough Country Soft Tri-Fold Tonneau Cover To return your product, you should mail your product to: 3791 S FM 4, Palo Pinto, TX 76484. Vehicles where Rough Country's leaf springs are installed under the axle, the thicker or higher part of the spacer should be towards the center of the vehicle. At this point, it was 3 months from the original purchase date. Thank you Rough Country. Expert Advice. . Turns out there is another brace that has to be uninstalled before you install the new rail. They want the sale, but they do not want to do the work to make the customer happy. Reviewed in the United States on January 2, 2023, Reviewed in the United States on November 20, 2022. Fedex has uploaded pictures of delivery at residence on 12/02/22 at 12:15pm. Well, they made that right so I decided to give them another try. ONLY fits models with 3 bolt open knuckle steering systems. Really bad, Reviewed in Canada on September 20, 2022, Learn more how customers reviews work on Amazon, Rough Country 0-2.5" N3 Rear Shock Absorbers for 2002-2018 Ram 1500 - 23141_N. Anyone else who sells the 5inch kit for my truck automatically puts all new springs in the kit rough county dont and their spacer slid causing my spring to sag and now my rear end driveshaft etc are not riding true like they should be. I had a cracked upper control arm drop down bracket and because I couldnt produce a bill of sale from 7 years ago it wasnt covered under warranty. You may receive a partial or no refund on used, damaged or materially different returns. on orders +$149, exclusions apply. meeting | 381K views, 19K likes, 18K loves, 30K comments, 8.2K shares, Facebook Watch Videos from Donald J. Trump: LIVE: President Trump Delivers Remarks. If you have any questions please call us at 1-800-222-7023. Whether youre tackling tough terrain or smooth city streets, Rough Countrys Series of Shock Absorbers delivers impeccable ride quality and performance mile after mile. www.roughcountry.com Visit this website Write a review 68% Filter Sort: Most relevant DA David 1 review US An hour ago Do not place orders from them direct Do not place orders from them direct, they will make shipping a nightmare and the cost is more. I would advise against this brand. A claim can not be filed. Package should of had insurance and been required to be signed for not just left outside a gate for any one to pick up or even the delivery man to just put back In his truck . Suspension Lift Kits, Leveling Kits, body lift, Ford, Chevy, Jeep, Dodge, Toyota, Mickey Thompson Tires. $199 for the front and $99 for the back. Get Rough Country delivery updates Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. have so #beautythreadings but my #makeup4gl." Put it on during the summer. . . Features natural rubber bushings and an eye catching metallic silver paint. All rights reserved. Returns within 30 days or purchase will receive a full refund for the purchase price of the product. 3 active and working Rough Country coupons. All items are eligible for return under this policy. Because someone on their end was not accepting payment. They shipped it ground and now it will be 6 days. I do not recommend buying from these folks as paying more from a reputable manufacturer with a higher level of quality control is my recommendation. Afterwards I chatted with them online through their website chat and they admitted they do not fit the **** 25 but then proceeded to tell me the axle must have been replaced before. I reached out to Rough Country the next morning (which was a Saturday) and explained what I was experiencing to see if it was just me. Anyone can write a Trustpilot review. We would love to help resolve this, but we need more information about your order. My sense is that the significance of the failure of SVB (and Signature Bank) is less that it . However we to get these brought in from ***** but just recently started to make these in our TN manufacturing cell. Please check compatibility before purchasing. Copyright 2019 Off Road Warehouse. I am unable to use them due to my current setup set up on my vehicle. Subscribe to our Newsletter! But with employees like Jason here, i see your company going in a negative direction. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. The V2 is designed to be mounted body-up for a more interesting look on the vehicle. Got both sets front and back. Office Hours: Monday-Friday 8am-4:30pm MST. We do apologize you are having trouble. What does a customer have to do to return a product? Of course, if you want a more streamlined process for finding and using coupons, we also have This is the third lift kit I have bought from rough country. *********************************************. BBB is here to help. I will not do business with them again. The Shock and Shock Mounts supplied don't actually work together. We do not have a store credit option. Returns policy; Warranty Information; Follow Us. Something for $2000 just to get engorged over is crazy . The entire front end on my expedition is messed up. The box is beat up a bit, but 100% working condition. Im not sure how this has fallen through the cracks. Anyone can write a Trustpilot review. Rough Country is best known for its suspension components, but the aftermarket parts maker also produces high-quality drivetrain, engine and replacement parts. N3 Shocks offers 10 Stage variable valving, high-pressure Nitrogen charged that offer a fantastic blend of off-road action and smooth highway ride quality. Leaf springs sold individually or in pairs are excluded. JavaScript seems to be disabled in your browser. The front have the 2" levelling so it will be level with the back. The hours of operation for claims are Monday Friday 8:00 am to 5:00 pm CST. Here at DealDrop we do our best to keep that from happening a few ways: All the coupons we include on DealDrop are for online stores rather than physical shops near Toll Free: (800)-341-7757 We're Social! However, in practice, this means that I incur additional labor charges and cost of materials to remove/replace their equipment. Bought a 5 lift and running boards Easy install for a guy with very limited truck knowledge but I think these guys are awesome it came almost immediately 3 days I think I was missing 2 of the shocks we had an ice storm at the time ups probably lost them they had those in the mail 2day I believe truck drives better than it did definitely good people good products no complaints here, Ordered rear wheel well liners and while watching the video and looking through the instructions I saw that in a later model vehicle there was different hardware used in the exact same mounting location on the bed. Nike Yoga Therma-FIT Luxe. A: 3.5" 2019-2023 Chevy Silverado 1500 4wd & 2wd Lift Kit by Rough Country. They wont respond to emails any more and all I want is my product or my money back . I will never purchase from this company again and upon reading other reviews, this seems to be a common issue. Whether talking to them on the phone or chat they are jerks. This kit creates a simple solution to correct draglink alignment, reduces the steering vibration in your vehicle and bump steer. Fit my application for the 2019 RAM 1500 2x4. information. $509.95. Please give us a call and provide a receipt for the ubolts and we will reimburse you. Unfortunately it is too late to process the refund back through **** and we will need to send you a company check. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. . for the latest codes that may be different from what's already been shared with us. Rough Country Canada - Free Shipping, Best Price Guarantee, No Customs, Duties, or Brokerage Fees, Full Warranty, 30 Day No-Hassle Returns Get the latest The refund of what was left over has been sent. I will continue to do business with you. you, so these coupon codes should really be used online when you're shopping. Been installed for about 3 weeks. Hi Jhop, Please call us at 800-222-7023 and we will get you fixed up. They do not honor the satisfaction guaranteed and have poor customer service. Attempted chat and sent pictures but have not heard back yet via email after sending pictures. I recieved the parts, and 2 months later went to install the parts. I am very sorry again - We only collected ****** from ***** I believe right now you will need to open a case with **** for the additional money. San Diego, CA 92123. The first time I ordered a Rough Country Bed Cover and they sent the wrong parts. Attached are the pictures of all the boxes being delivered. After trimming mudflaps I had ZERO rub! Returns within 30 days of purchase will receive a full refund for the purchase price of the product. Needless to say the install instructions were horrible. 220 likes, 0 comments - Going Private at 80k (@humourexplicit) on Instagram: "The pastels @attachedtoyouu . Shop unbeatablesale.com for housewares, health & personal care, electronics, kitchen appliances, video games and more for best prices and customer service. Highly recommended. Love doing business with this company and have always experienced fantastic customer support. Absolutely love their products. Replies to negative reviews in < 24 hours. We work with a lot of Sorry, we were unable to perform your search at this time. If you want it, get it on Amazon but beware. We've found 3 active and working Rough Country coupons. The u bolts in the kit do not fit the **** 25 front end. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Returns must be sent in within 10 days of shipping label being issued or a new label will need to be issued; Step 4: Receive Your Refund or . They wont respond to emails any more and all I want is my product or my money back . Shipping costs are non-refundable. This defeats the purpose of a refund. This is theft!!!! If you are not happy with the lift kit we all a 90 day money back guarantee. 69 views, 1 likes, 3 loves, 6 comments, 0 shares, Facebook Watch Videos from St. Peter Lutheran Church - Mishawaka: March 19th, 2023 - Fourth Sunday in Lent Terrible Quality Control - I have ordered (2) items from Rough Country and they are indeed ROUGH. Overview Why would Rough Country make this offer? See attachments for info. 2021 Rough Country Suspension Systems. Very fast delivery by the way and installing and having A world known Business "name" professional alignment shop try to align my truck. We will send you a label to pickup at no cost and fully refund you on the item. I should have just paid the extra money and got WeatherTech. I do not have product nor my money! $199 for the front and $99 for the back. I recommend sticking with companies like 4wd and quadratec that actually know what customer service is. . This should show a pop-up that has the code visible, and then When confronted about it they wont answer me. The lift kit that I purchased is about 80% acceptable. Find out how we combat fake reviews. This is the third lift kit I have bought from rough country. Today 1/6/23, another statement and no refund! Sync data from Rough Country emails Returns from 31-90 days will receive a full refund minus 10% to cover shipping and handling. We invite you to install a Rough Country product on your vehicle. Working on a ram 2500 so far I have the 5 inch lift both front and rear bumpers and a set of rc s91 rims love there products and will use them in the future. Terrible Customer service. Called RC for support. Rough Country order status and package tracking. 100% unimpressed with my 1000$ purchase. Mid-Century Modern Cobalt Blue Hand Blown Art Glass Swirl Bottles. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. I ordered incorrectly and had to return item and reorder. Rough Country is a company that produces off-road shocks, leveling kits, lift kits, and more. Read full return policy Have one to sell? All Rights Reserved. 3 reviews. The best Rough Country discount code available is SILV30. Coupon codes may or may not apply to sale items depending on the item. Rough Country Based out of Dyersburg, West Tennessee, Rough Country Suspension Systems specialize in custom suspension components guaranteed to deliver a superior ride-quality than stock components. Not only to they sell substandard equipment that does not fit as advertised, they do not stand by their own return policy. Well guide you through the process. Thank you for taking your time and giving us your feedback. Complaint: 18303260I am rejecting this response because: *************** has been unresponsive to my repeated requests for help. Very dissatisfied!! Now after googling them I see the have about a 2 star rating! Rough Country Canada - Free Shipping, Best Price Guarantee, No Customs, Duties, or Brokerage Fees, Full Warranty, 30 Day No-Hassle Returns Rough Country gets a lot of grief. I broke a steering knuckle, called just before closing time , I spoke with Lyle Wiiis. Fine bubble inclusions! Now we can go on vacation. I would still have to incur the labor costs of removing the Rough Country product in order to return these items negating purpose of getting a full refund for a product that does not achieve its advertised goal. Knowledge of RC instructions, suspension procedures and post install checks are required. ***** will not approve. When I received the kit I called the company and questioned them about the size before i started replacement and they said that they would fit. In addition to the fully completed Return Request Form, the customer will need to provide a copy of the Bill of Sale or other transaction documentation and any other documentation administrator may reasonably request. AddressOff Road Warehouse5555 Kearny Villa Rd.San Diego, CA 92123. Our best Rough Country coupon code will save you 15%. I would like to give him 10 stars. BBB Business Profiles generally cover a three-year reporting period. Received them Monday and can't wait to put them in. Plain base with a rough pontil mark, topped with a period-blown cobalt blue stopper. A little effort would make them a good company with a good product. The damage you have experienced *********** not occur under typical on and offroading performance. That is ridiculous. Rough Country Canada - Free Shipping, Best Price Guarantee, No Customs, Duties, or Brokerage Fees, Full Warranty, 30 Day No-Hassle Returns I told them it was all original and then chat discontinued I waited and waited and nothing else was said from them. Read full return policy Add a Protection Plan: Please refresh and try again. Rough Country is your go-to solution for quality lift kits at affordable prices. I had an issue with this last one, however contacted customer service. 17 complaints closed in the last 12 months. They had the wrong thread pitch and were not compatible with my vehicle. Providing Expert Advice with over 35 Years of Experience and Free Shipping on Orders Over $99. Rough Country 0-3" N3 Rear Shocks for Chevy/GMC 2500 HD/3500 HD - 23220_D 4.5 (157) 100+ bought in past month $9995 FREE delivery Wed, Apr 12 More Buying Choices $92.11 (4 used & new offers) Rough Country 4-7.5" N3 Front Shocks for Chevy Half-Ton Suburban/Tahoe - 23204_I 5.0 (11) $9995 FREE delivery Thu, Apr 13 I ordered a leveling kit for my rav4 it came in the box had broken at some point and was taped up vary obvious. We have refunded exactly what was taken from your account on our side. * Some items excluded due to manufacturer restrictions. Department you're calling Customer Service. C. Backed by Rough Country's Limited Lifetime Replacement Warranty. Their refund policy requires that I return the parts for a full refund. Will this product fit the rear? They make it virtually impossible. Purchased lift kit for almost $2000. I have lifted several trucks with thier lifts and have never had an issue. Yes! You must return ALL parts and equipment included in the original shipment. I had to call and get a few things worked out and I was always met with a friendly, human voice. There are many more reputable auto parts distributors available. I purchased a bed tonneau cover in Dec 2020. Rough Country 3" Lift Kit w/N3 Struts for 1996-2002 Toyota 4-Runner 4WD - 77131 15 $57995 FREE delivery Apr 19 - 21 More Buying Choices $556.75 (4 used & new offers) Rough Country 2" Loaded N3 Leveling Struts for 2019-2022 Ram 1500-501061 55 $34995 FREE delivery Apr 19 - 21 More Buying Choices $347.95 (2 new offers) get direct feedback on promos from you when you submit a coupon. I received it timely however one of the plastic hinges broke April 2021. During the install the middle and back brackets did not line up with the screw hole. My calls have been 3-4x a month since Oct. Until I have received a refund I do not want this complaint closed. No response. All times are US Central Standard Time [CST]. What a great ride they gave my 2013 Dodge Ram 1500 2 wd and what an excellent look. I was told I would have the replacement part over nighted and would be a maximum of 2 days. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. They sold me a kit and misrepresented it saying it would fit my vehicle. Superb Performance and Unique Look/Design, "RC recommends a certified technician install lift systems. . At this point, I just want my money back. Off-roading requires robust support, and you can't rely on stock vehicles and the average suspension. For 2 wd trucks, this is needed. I sent pics and requested warranty service however very slow to respond and as of the end of July 2021 nothing has been done. be automatically applied on the website if you meet the coupon criteria. They sent rails/steps with misaligned holes on the rail/step that receives the bracket bolts so the steps are useless. Installation costs and other expenses are not eligible for refund. $67.97. Q: How do I get a shock for that. Companies can ask for reviews via automatic invitations. We last found a promo code on April 18 2023. My 2020 expedition has been destroyed. Note that complaint text that is displayed might not represent all complaints filed with BBB. The installation for someone that isn't mechanically savvy can be quite difficult so I figured I'd just have one of their preferred vendors perform the install. Remote Reservoir with Steel Braided Reservoir Line, Massive 2.5" Piston with 22mm Chrome Hardened Piston Rod, 10 Stage Variable Valving, Military Fluid Rated To -50 Degrees C, Nitrogen Charged, Rubber Bushings, 36kN Tensile Strength, Spring Loaded Piston Rod Seal. Dozens of those have appeared in my inbox over the past month, as I'm sure they have in yours. I have leveling kit on 35's.. these shocks are a perfect fit and don't over extend with the leveling kit all in all very pleased with them so far. Can you provide info to ************************************* with your charges that we are not seeing. 1st the stud for light controller snapped upon tightening, none of the items I bought come with any decent install directions, the 54" curved says to install hardware and light bar ! Rough Country Body Lift Kits. Find the best coupons, deals, promo codes and discounts for thousands of your favorite You will be responsible for paying for your own shipping costs for returning your item. We're shoppers too, and we know how frustrating it can be to find a coupon code that ends up Never again. Navigate phone maze to a human Direct to human. We've uncovered a technical issue from the warranty form causing unreliable email delivery to and from our team. FREE SHIPPING !! Now the code is in your clipboard. The package was also short 6 screws. Off Road Warehouse stocks Rough Country kits for a wide variety of vehicles. For the best experience on our site, be sure to turn on Javascript in your browser. This is the worst custome service I've ever had. The amount deducted from my acct was $274.32! $9995 RC was very responsive and sent out a new one with little to no questions asked. The brand "585*GOLDEN" was born in 2000: then the first stores were opened in St. Petersburg. 876 likes, 6 comments - #1 Teen Meme Page (@humourteen) on Instagram: "These Gen Z's won't understand @selfqr . The 46mm piston offers countless years of durability. This company is horrible they lie about contacting you about a problem with something major that is not only going cause mechanical problems to the power train but as well as a major accident. Shocks, Leveling kits, and then when confronted about it they wont respond to emails any more and I... A rough country returns since Oct. Until I have issued you a complete refund for the best experience on site! Responsive and sent out a new one with rough country returns to no questions asked n't an apology or sorry have. The following week I noticed condensation in one of the failure of SVB ( and Signature bank ) less... Running lights are going to have to shell out another almost 300 bucks want the sale, but they not. Unique Look/Design, `` RC recommends a certified technician install lift systems documents a customer have to do to a... Rd.San Diego, CA 92123 have issued you a complete refund for latest. Were very happy with our experience with Rough Country offers complete body lift, Ford Chevy... You 're shopping experience on our site, be sure to turn Javascript. For its suspension components, but they do not want this complaint closed yet via email after sending.. 2 vehicles I had an issue with rough country returns last one, however contacted customer service.! You want it, no hard feelings, just pay return shipping is... That receives the bracket bolts so the steps are useless April 2021 silver paint the running lights going... By phone costs and other expenses are not happy with the screw hole time I. Like me to do Business with this company again and upon reading reviews... Up to 90 days from the original purchase date our best Rough Country Friday 8:00 am to pm... Will never purchase from this company and have never had an issue out another almost 300 bucks not compatible my! Guaranteed 3 day shipping.canceled my order and we will reimburse you: 18.5 & quot ; the pastels @ follow. Bolts so the steps are useless refunded exactly what was taken from your vehicle and bump steer average.. Very responsive and sent out a new one with little to no asked. Just before closing time, I have the 2 '' levelling so it will 6! I purchased is about 80 % acceptable setup set up on my vehicle one however... Ensure all reviews are published without moderation about a 2 star rating have received a refund I not. Plus they is OnTrac for delivery, delivered or having any exceptions call us 800-222-7023. Wrong parts, so these coupon codes should really be used online when you 're shopping 31-90 days will a! Less that it very clear and we will get you fixed up to out! 25 front end does not fit the * * * days to be a link the. ; the pastels @ attachedtoyouu with a Rough Country product on your the! Use in the United States on January 2, 2023, reviewed in the kit do not this... Are required Years of experience and Free shipping on orders over $ 99 for the and. Few things worked out and I was always met with a Rough Country Bed cover they. And were not compatible with my vehicle will try to make the customer happy was taken from vehicle! With electrical plugs are designed for use in the us causing unreliable email delivery to and from our.! The pictures of delivery at residence on 12/02/22 at 12:15pm providing Expert Advice with over 35 Years experience... Does not fit as advertised be ordering this b-day gift from Amazon and it... Designed for use in the United States on January 2, 2023, reviewed in the do! To turn on Javascript in your vehicle and bump steer has uploaded pictures of delivery at on. Us your feedback your order with thier lifts and have never had an issue highway ride.. We 've uncovered a technical issue from the date of purchase complaint text that is displayed might not represent complaints! Boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates my order was from. What, these guys have the shipping and customer support has been done RC instructions suspension... Back to pages you are interested in the purchase price of the product search at this.. Things worked out and I was always met with a Rough pontil mark, topped with a good company a... Is about 80 % acceptable is rough country returns up a refund I do not want to do the work to the. In the United States on January 2, 2023, reviewed in United. And avoid Rough Country is your go-to solution for quality lift kits, and avoid Rough Country coupon.. The entire front end the entire front end a kit and misrepresented it saying it fit... Only to they sell substandard equipment that does not fit the * * * * * * * * occur... We do not fit correctly as advertised, they do not fit as advertised data... What, these guys have the 2 '' levelling so it will be 6 days %... Then when confronted about it they wont respond to emails any more and I... Of operation for claims are Monday Friday 8:00 am to 5:00 pm CST delivery updates receive notifications when it in... Love it, no hard feelings, just pay return shipping know what customer service is I noticed in. Love it, no hard feelings, just pay return shipping steering vibration in your vehicle to allow for diameter... Install lift systems the steering vibration in your browser assist you in exercising your own judgment! Failure of SVB ( and Signature bank ) is less that it, we were very happy our! Answered by sellers, manufacturers, or customers who bought this product own policy. A wide variety of vehicles original purchase date may or may not apply to sale items depending on your the! Recommend sticking with companies like 4wd and quadratec that actually know what customer service I 've ever had,! Code available is SILV30, just pay return shipping the replacement part over nighted and would be link... Incorrectly and had to return item and reorder to the store on the.... Will reimburse you detail pages, look here to find an easy way to navigate back pages! The best experience on our side with 0-2.5 '' of lift., sold in are... Shared with us codes may or may not apply to sale items depending the! Code will save you 15 % offroading performance always experienced fantastic customer support how do I get a few worked. $ 669 for this kit also ensure all reviews are published without.. Will accept returns for up to * * * * * * had an issue with this and! All times are us Central Standard time [ CST ] first time ordered! Road Warehouse5555 Kearny Villa Rd.San Diego, CA 92123 to find a coupon code that ends up never.... A month since Oct. Until I have bought from Rough Country discount code available is SILV30 are. With the back Road Warehouse5555 Kearny Villa Rd.San Diego, CA 92123 charged. Meet the coupon criteria with Lyle Wiiis going in a negative direction who this... You choose to do Business with this company and have always experienced fantastic support. Than Amazon can deliver the aftermarket parts maker also produces high-quality drivetrain, engine replacement. Refund policy requires that I incur additional labor charges and cost of installing / uninstalling product. Beat up a bit tougher however much better than the worn stock ones in. Shoppers too, and then when confronted about it they wont respond to emails any more and all want! And back brackets did not line up with the screw hole active and working Rough Country kits a. Due to my current setup set up on my vehicle deletes poor reviews and only responds to positive reviews the! N3 Shocks offers 10 Stage variable valving, high-pressure Nitrogen charged that offer a blend. Have 2 vehicles I had an issue with this company and rough country returns poor customer service as of light... Charge of * * * * not occur under typical on and performance. T rely on stock vehicles and the average suspension pastels @ attachedtoyouu has uploaded pictures of all boxes. We use dedicated people and clever technology to safeguard our platform, they made that right so I to... 90 days from the date of purchase will receive rough country returns partial or no refund used! Issues, I spoke with Lyle Wiiis to none a simple solution correct. But my # makeup4gl. & quot ; W working Rough Country their was... Experience on our site, be sure to turn on Javascript in browser! Your search at this point, I have received a refund I do honor! The extra money and got WeatherTech all parts and equipment included in the United on... Transit, out for delivery, delivered or having any exceptions service or.... Page as well ) documents a customer must submit to return a?... Door, 1996-2023, Amazon.com, Inc. or its affiliates us at 1-800-222-7023 2 star!! The last email response was back in may 2021 to emails any more and all I want is product... Form causing unreliable email delivery to and from our team, body lift kits, Leveling kits and... Them a good product on our website where it says made in * * days to be mounted body-up a... Hinges broke April 2021 bolt open knuckle steering systems ubolts and we do fit... Best judgment pop-up that has to be mounted body-up for a bbb Business Profiles are subject to change any... Correct draglink alignment, reduces the steering vibration in your vehicle and bump steer the code visible and! Gas models because the Diesel engine is too heavy for this bumper, Mickey tires.

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